Privacy Policy
1. Data controller
The data controller responsible for the personal data collected through this website is Ultravioleta Solar, S.L., with registered address at Camino El Candil 7, 38107, Santa Cruz de Tenerife, and contact email address info@ultravioletasolar.com.
For the purposes of this Privacy Policy, Ultravioleta Solar, S.L. acts as the data controller for the data provided by users through the website, forms, email, telephone or other contact channels made available by the company.
2. Scope of application
This Privacy Policy applies to the website www.ultravioletasolar.com and, where applicable, to any subdomains or pages belonging to the same owner.
It does not apply to third-party websites that may be accessed through links published on this website. Such websites have their own privacy policies, for which Ultravioleta Solar is not responsible.
3. Personal data we may process
Ultravioleta Solar may process the personal data that users voluntarily provide when contacting the company, requesting information, asking for a quote, contracting services or submitting documentation related to an installation.
- Identification and contact details: name, surname, telephone number, email address, postal address or installation address.
- Data related to the request or service: type of installation, location, technical characteristics, electricity consumption, and documentation required to quote, carry out or legalise installations.
- Financial or billing data: data required to issue quotes, contracts, invoices, payment receipts or administrative documentation.
- Communication data: messages sent via form, email, telephone, WhatsApp or other contact channels used by the user.
- Browsing data: IP address, online identifiers and data derived from the use of cookies or similar technologies, where applicable and in accordance with the Cookie Policy.
4. Purposes of processing and legal basis
Personal data will only be processed for specific, explicit and legitimate purposes. In particular:
Respond to enquiries, requests for information and communications received through the website, by email or by telephone.
Consent of the user or legitimate interest in responding to the request received.
Prepare quotations, carry out preliminary studies, technical visits and proposals for electrical installations, photovoltaic installations, charging points or renovation works.
Implementation of pre-contractual measures requested by the data subject.
Manage the contracting, execution, maintenance, legalisation and technical or administrative documentation of the contracted services.
Performance of a contract or implementation of pre-contractual measures.
Manage billing, accounting, tax and administrative obligations.
Compliance with applicable legal obligations.
Send commercial communications about Ultravioleta Solar’s own services, where there is consent or a legal basis that allows it.
Consent of the data subject or legitimate interest in the cases permitted by applicable regulations.
Manage applications or CVs received, if the user sends them voluntarily.
Consent of the candidate and implementation of pre-contractual measures.
Analyse the use of the website and improve its operation through analytical cookies or other similar technologies.
User consent, where required.
5. Unrequested data or unforeseen processing
Ultravioleta Solar does not request specially protected data through this website, such as health data, ideology, religion, trade union membership, sexual orientation or biometric data. Users must refrain from submitting this type of information unless it is essential and expressly requested for a legitimate reason.
Unless expressly stated otherwise, the website does not include private user areas, password-protected accounts, shopping baskets, online card payments, forums, discussions, competitions, prize draws, seminars, software updates, security patches or equivalent services typical of technology platforms or e-commerce websites.
6. Data recipients
Ultravioleta Solar does not sell users’ personal data to third parties. However, it may disclose data when necessary to provide the requested service or comply with legal obligations.
To the extent necessary, the data may be accessed by technology service providers, web hosting providers, administrative management firms, advisory firms, financial institutions, public bodies, distribution companies, control bodies, competent authorities or other third parties involved in the execution, legalisation, billing or processing of the contracted services.
When a third party processes data on behalf of Ultravioleta Solar, it will do so as a data processor and in accordance with the company’s instructions.
7. International data transfers
As a general rule, no international data transfers are planned. If technology service providers located outside the European Economic Area are used to provide services, Ultravioleta Solar will adopt the legally required safeguards, such as adequacy decisions, standard contractual clauses or other mechanisms recognised by applicable regulations.
8. Cookies and similar technologies
The website may use technical cookies required for its operation and, where applicable, analytical, advertising or third-party cookies. The use of non-essential cookies will require the user’s prior consent under the terms set out in applicable regulations.
Detailed information on cookie types, purposes, duration, controllers and how to configure or reject them must be included in a specific Cookie Policy accessible from the website.
9. Data retention period
Personal data will be retained for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required by applicable tax, accounting, administrative, technical, contractual or liability regulations.
Non-contracted enquiries and requests.
For the time necessary to respond to the request and carry out reasonable follow-up, unless the user objects or requests erasure where applicable.
Customer, contract, invoice and payment data.
During the contractual relationship and for the legally required periods.
Technical documentation, permits, installation legalisation and related files.
For the periods necessary to prove proper execution, legalisation and compliance with technical or administrative obligations.
Commercial communications.
Until the user withdraws consent or objects to receiving them.
CVs or applications.
For the time necessary to assess the application and, as a general rule, for no more than one year unless consent is given to keep them for longer.
10. Rights of data subjects
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability and withdrawal of consent, where applicable, by sending a request to info@ultravioletasolar.com or in writing to Ultravioleta Solar, S.L., Camino El Candil 7, 38107, Santa Cruz de Tenerife.
The request must allow the applicant’s identity to be verified. Withdrawal of consent will not affect the lawfulness of processing carried out previously.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency if they believe that the processing of their data does not comply with current regulations.
11. Security of personal data
Ultravioleta Solar is committed to protecting the personal data it processes and will apply appropriate technical and organisational measures to prevent unauthorised access, loss, alteration, use or disclosure of such data.
However, users should bear in mind that no transmission of information over the Internet is completely secure, so they should avoid sending unnecessary or excessive information through insecure channels.
12. Commercial communications
Ultravioleta Solar may send commercial communications about its own products or services when the user has given consent or when another legal basis allows it. Users may object or unsubscribe at any time by writing to info@ultravioletasolar.com or through the mechanism included in each commercial communication.
13. Minors
The services offered through this website are not specifically aimed at minors. If the collection of data from a minor without the legally required authorisation is detected, appropriate measures will be taken to delete it.
14. Third-party links
This website may contain links to other websites. Ultravioleta Solar is not responsible for the privacy policies or content of websites external to its own.
15. Changes to the Privacy Policy
Ultravioleta Solar may modify this Privacy Policy to adapt it to regulatory, technical, organisational or service-related changes. The current version will be the one published on the website at any given time.
16. Contact
For any matter related to this Privacy Policy or the processing of your personal data, you may contact Ultravioleta Solar at info@ultravioletasolar.com